

That way, users engage with your chatbot directly on your website and have a long-form interactive conversation. Then, users click it and open a conversation with your bot. After adding, a Messenger logo appears on your website. Instead of creating a chat window on your website, you let your clients use Messenger to reach out to you. They are familiar with its interface and know how it works. There are 2.9 billion Facebook Messenger active users, ranked by the number of users in 2022. How a Messenger bot looks on your website And we will show you how to set up a Messenger bot on your website in a few clicks.

We will compare the Website Messenger bot and a traditional website chat window. This article will explore why the brand’s website should be the first place you embed automation. Users enjoy your brand’s constant availability by interacting with the familiar interface on various channels. With the Facebook Messenger automation, you can create a consistent, helpful, constantly available presence on multiple channels.Ī chatbot fills the gaps and appears in places where your target audience spends time: in Facebook feeds, on Instagram, or your website. According to a Facebook study, 53% of consumers are more likely to shop with a business they can message. As a result, businesses use messengers to tell about their brands and products, offer customer support, collect clients’ feedback and sell more. They also contact brands to learn more about products and services, make purchases, and book appointments. Users not only chat with family and friends via messengers.
